General terms and conditions, privacy statement

Table of contents:

Article 1 – Definitions

Article 2 – Identity of Macchina Pioggio

Article 3 – Applicability

Article 4 – The offer

Article . 5 – The Agreement

Article 6 – Right of withdrawal

Article 7 – Costs in case of withdrawal

Article 8 – Exclusion of the right of withdrawal

Article 9 – The price

Article 10 – Conformity and warranty

Article 11 – Delivery and execution

Article 12 – Payment

Article 13 – Complaints procedure

Article 14 – Disputes

Article 15 – Additional or deviating provisions

Article 16 – Privacy statement

Article 1 – Definitions

In these terms and conditions the following terms shall have the following meanings

Reflection period: the period within which the consumer can exercise his right of withdrawal;

Consumer: the natural person who is not acting in the exercise of a profession or business and a distance contract with the entrepreneur;

Day: calendar day;

Duration of transaction: a distance contract relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over a period of time;

Durable medium: any means that enables the consumer or entrepreneur to store information addressed to him personally in a way that allows future consultation and unaltered reproduction of the stored information.

Right of withdrawal: the possibility for the consumer to withdraw from the distance contract within the cooling-off period;

Entrepreneur Macchina Pioggio: the natural or legal person who offers products and/or services at a distance to consumers;

Distance contract: an agreement whereby, within the framework of a system organized by the entrepreneur for distance selling of products and/or services, up to and including the conclusion of the agreement, exclusive use is made of one or more techniques for distance communication;

Technique for distance communication: means that can be used for concluding a contract, without the consumer and trader simultaneously in the same area have come together.

Article 2 – Indentity of Macchina Pioggio

Macchina Pioggio is a trade name of Oyit Consultancy.

Oyit Consultancy :

Location & visiting address: Leeuweriksweide 183, 6708LH Wageningen, The Netherlands

Telephone number +31 317 843825

E-mail: info@oyit.nl

CoC number: 66018625

VAT identification number: NL075355528B01

Article 3 – Applicability

These general terms and conditions apply to every offer of Macchina Pioggio and to every distance contract concluded between Macchina Pioggio and consumer. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the distance contract is concluded that the general terms and conditions can be viewed at Macchina Pioggio and that they will be sent free of charge as soon as possible at the consumer’s request. If the distance contract is concluded electronically, contrary to the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that the consumer can easily store it on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, will be indicated where the general terms and conditions can be viewed electronically and that they will be sent to the consumer electronically or otherwise free of charge at the consumer’s request. In the event that in addition to these general conditions also specific product or service conditions apply, the second and third paragraphs shall apply accordingly and the consumer can always invoke the applicable provision that is most favorable to him in the event of conflicting general conditions.

Article 4 – The offer

If an offer has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer. The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If Macchina Pioggio uses images, these are a true representation of the products and/or services offered. Obvious mistakes or obvious errors in the offer are not binding on Macchina Pioggio. Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer. This concerns in particular:

the price including taxes;
the possible costs of delivery;
the manner in which the agreement will be concluded and which actions are necessary for this;
the applicability or otherwise of the right of withdrawal;
the method of payment, delivery and execution of the agreement;
the period for acceptance of the offer, or the period within which Macchina Pioggio guarantees the price;
whether the agreement will be archived after its conclusion and, if so, how it can be consulted by the consumer;
the manner in which the consumer, before concluding the agreement, can check the data provided by him within the framework of the agreement and, if desired, repair it;
any other languages in which, in addition to Dutch, the agreement can be concluded;
the codes of conduct to which Macchina Pioggio has submitted and the way in which the consumer can consult these codes of conduct electronically.

Article 5 – The agreement

The agreement is concluded, subject to the provisions of paragraph 4, at the time of acceptance by the consumer of the offer and compliance with the conditions thereby set. If the consumer has accepted the offer electronically, Macchina Pioggio will immediately confirm receipt of acceptance of the offer electronically. As long as Macchina Pioggio has not confirmed receipt of this acceptance, the consumer may dissolve the contract. If the agreement is concluded electronically, Macchina Pioggio will take appropriate technical and organisational measures to secure the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, Macchina Pioggio will observe appropriate security measures. Macchina Pioggio may – within the framework of the law – ascertain whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, based on this investigation, Macchina Pioggio has good reasons not to enter into the agreement, Macchina Pioggio will be entitled to refuse an order or request, stating reasons, or to attach special conditions to the execution.

Macchina Pioggio will send the consumer the following information with the product or service, in writing or in such a way that the consumer can store it in an accessible manner on a durable data carrier:

the visiting address of the Macchina Pioggio branch where the consumer can lodge complaints;
the conditions under which and the manner in which the consumer can exercise the right of withdrawal, or a clear statement regarding being excluded from the right of withdrawal;
information on guarantees and existing after-sales services;
the information included in article 3 paragraph 3 of these conditions, unless Macchina Pioggio has already provided this information to the consumer prior to the execution of the agreement.

Article 6 – Right of withdrawal

When purchasing products, the consumer has the option to terminate the contract without giving any reason to dissolve during 14 days. This reflection period commences on the day after receipt of the product by the consumer or a representative appointed in advance by the consumer and announced to Macchina Pioggio. During the cooling-off period, the consumer will handle the product and its packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will return the product with all accessories delivered and – if reasonably possible – in the original condition and packaging to Macchina Pioggio, in accordance with the reasonable and clear instructions provided by Macchina Pioggio.

Article 7 – Costs in case of withdrawal

If the consumer exercises his right of withdrawal, the costs of return shipment will be for his account and also the shipping costs of the order. (Except if it is the fault of Macchina Pioggio). If the consumer has paid an amount, Macchina Pioggio will refund this amount as soon as possible, but no later than 30 days after the return or revocation.

Article 8 – Exclusion of the right of withdrawal

Macchina Pioggio may exclude the consumer’s right of withdrawal insofar as provided for in paragraph 3. The exclusion of the right of withdrawal only applies if Macchina Pioggio has clearly stated this in the offer, at least in good time before the conclusion of the agreement.

Exclusion of the right of withdrawal is only possible for products:
which have been realised by Macchina Pioggio in accordance with the consumer’s specifications;
which are clearly personal in nature;
which by their nature cannot be returned;
which can deteriorate or age quickly;
the price of which is subject to fluctuations in the financial market over which Macchina Pioggio has no influence;
for single newspapers and magazines;
for audio and video recordings and computer software of which the consumer has broken the seal.

Article 9 – The price

During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes as a result of changes in VAT rates. Contrary to the previous paragraph, Macchina Pioggio may offer products or services at variable prices whose prices are subject to fluctuations in the financial market and over which Macchina Pioggio has no influence. These fluctuations and the fact that any prices mentioned are target prices will be stated in the offer. The prices mentioned in the offer of products or services are inclusive of VAT.

Article 10 – Conformity and Warranty

Macchina Pioggio guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usefulness and the statutory provisions and/or government regulations existing on the date of the conclusion of the agreement. If agreed Macchina Pioggio also guarantees that the product is suitable for other than normal use. A guarantee provided by Macchina Pioggio, manufacturer or importer does not affect the statutory rights and claims that the consumer can assert against Macchina Pioggio on the basis of the agreement.

Article 11 – Delivery and execution

Macchina Pioggio will exercise the greatest possible care in receiving and executing orders for products and in assessing requests for the provision of services. The place of delivery is the address that the consumer has made known to Macchina Pioggio. With due observance of what is stated in article 3 of these general terms and conditions, Macchina Pioggio will execute accepted orders expeditiously but at the latest within 30 days unless a longer delivery period has been agreed. If delivery is delayed, or if an order cannot or can only partially be carried out, the consumer will be notified of this no later than 30 days after he has placed the order. In that case, the consumer has the right to terminate the contract without penalty and entitled to any compensation. In the event of dissolution in accordance with the previous paragraph, Macchina Pioggio will refund the amount paid by the consumer as soon as possible, but no later than 30 days after dissolution. If delivery of an ordered product proves impossible, Macchina Pioggio will make every effort to make a replacement article available. At the latest upon delivery, a clear and comprehensible notification will be given that a replacement article will be delivered. For replacement articles, the right of withdrawal cannot be excluded. The costs of a possible return shipment are at the expense of Macchina Pioggio. The risk of damage and/or loss of products rests with Macchina Pioggio until the moment of delivery to the consumer or a representative designated in advance and notified to Macchina Pioggio, unless explicitly agreed otherwise.

Article 12 – Payment

The prices stated for the products and services offered are in Euros, including VAT and excluding handling and shipping costs, any taxes or other levies, unless otherwise stated or agreed in writing. Payment must be made in advance. Unless otherwise agreed, the amounts owed by the consumer must be paid within 14 days after the start of the cooling-off period as referred to in article 5 paragraph 1. The consumer is obliged to immediately report any inaccuracies in the payment details provided or stated to Macchina Pioggio. In the event of non-payment on the part of the consumer, Macchina Pioggio will be entitled, subject to statutory restrictions, to charge the consumer for the reasonable costs that have been notified in advance.

Article 13 – Complaints procedure

The entrepreneur has a well-publicized complaints procedure and handles the complaint in accordance with this complaints procedure. Complaints about the execution of the agreement must be submitted to Macchina Pioggio, fully and clearly described, within a reasonable period of time, after the consumer has discovered the defects. Complaints submitted to Macchina Pioggio will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, Macchina Pioggio will respond within the 14-day period with a notice of receipt and an indication when the consumer can expect a more detailed answer. If the complaint cannot be solved in mutual consultation, a dispute arises that is subject to the dispute settlement.

Article 14 – Disputes

Agreements between Macchina Pioggio and the consumer to which these general terms and conditions apply are exclusively governed by Dutch law.

Article 15 – Additional or deviating provisions

Additional or different provisions of these terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that the consumer in an accessible manner can be stored on a durable medium.

Article 16 – Privacy statement

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page we let you know what information we collect when you use our web site, why we collect this information and how we improve your experience. This way you will understand exactly how we work. This privacy policy applies to the services of Oyit Consultancy. You should be aware that Oyit Consultancy is not responsible for the privacy policies of other sites and sources. By using this website you indicate your acceptance of the privacy policy. Oyit Consultancy respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

Use of our services

When you register for one of our services or contact us via the web form we ask you to provide personal information (name, e-mail and telephone number). This information is used to perform the service or to contact you. The data is stored securely. We will not combine this information with other personal information we have.

Communication

When you send us email or other communications, we may retain those communications. Sometimes we ask you for your personal information that is relevant to the situation in question. This allows us to process your enquiries and respond to your requests. The data is stored on our provider’s own secure servers. We will not combine this data with other personal data we have.

Cookies

This web site does not use “cookies” (text files placed on your computer) to help the web site analyze how users use the site.

Purposes

We do not collect or use information for purposes other than those described in our privacy policy unless we have obtained your prior consent.

Third parties

The information is not shared with third parties. In some cases, the information may be shared internally. Our employees are obliged to respect the confidentiality of your information.

Changes

This privacy statement is tailored to the use of and the possibilities on this site. Any changes and/or changes to this site may lead to changes in this privacy statement. It is therefore advisable to regularly consult this privacy statement.

Choices for personal data

We offer all visitors the opportunity to view, change or delete their personal information that was provided to us at that time.

Modified/unsubscribe from newsletter service

At the bottom of each mailing you will find the possibility to change your details or to unsubscribe.

Modified/unsubscribe communication

If you would like to change your details or have yourself removed from our files, please contact us. See the contact details below.

Questions and feedback

We regularly check that we comply with this privacy policy. If you have any questions about this privacy policy, please contact us at info@oyit.nl